Privacy Policy

Privacy Policy Effective Date: August 2025

Claudine Skin Care knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting claudineskincare.com, you are accepting the practices described in this Privacy Notice.

At Claudine Skin Care, we are committed to protecting your privacy and ensuring the confidentiality of all information you provide us. We respect your privacy and have created this policy to transparently outline how we collect, use, and protect your personal information.

1. Information We Collect
   When you use our website, we collect personal information you provide to us, which may include:
   
   Contact Information: Name, email address, phone number, and shipping/billing addresses.
   
   Account Information: Your chosen username and password.
   
   Order Information: Details of your purchases and order history.
   
   Technical Information: As you browse our site, we may collect non-identifiable statistical data to monitor website activity and improve our services. This information does not identify any specific customer.
2. How We Use Your Information
   We use your personal information solely for the following purposes:
   
   Order Fulfillment: To process and complete your product purchases and to ensure their quick and efficient delivery.
   
   Customer Service: To communicate with you regarding your orders, account, or any inquiries you may have.
   
   Marketing Communications: We may use your email or phone number to send you marketing and promotional materials. You can easily unsubscribe from these communications at any time.
   
   Website Improvement: We monitor website usage to collect statistics that help us enhance the shopping experience and improve our services.
3. Data Security and Confidentiality
   Encryption: Your personal details (name, email, passwords, etc.) are encrypted before being stored in our database. You can view and edit this encrypted personal information in your account settings.
   
   Credit Card Information: Your credit card details are never stored in our database and are not accessible to our employees or the employees of the company operating the site.
   
   Secure Payment Processing: All credit card payments are processed securely through a leading third-party clearing system that complies with the PCI-DSS security standard and is protected by encrypted SSL communication.
4. How We Share Your Information
   We are committed to not transferring your personal details to any other party. The only exceptions are:
   
   Shipping Providers: We will share specific contact and address details with Israel Post or our courier service solely for the purpose of completing the delivery of your order.
   
   Legal Compliance: Claudine Skin Care operates in accordance with Israeli law. Therefore, we will cooperate with legal authorities if a court order requires us to disclose customer information, or if we are legally obligated to do so in response to illegal activity that may harm our website, our customers, or any third party.
5. Cookies and Your Role in Protecting Your Data
   
   Cookies: Our website uses cookies, which are small files stored on your computer, to facilitate automatic login to your account.
   
   Protecting Your Account: You play a crucial role in protecting your data. We recommend that you:
   Keep your password confidential and do not share it with anyone.
   Change your password periodically to reduce the risk of unauthorized access.
   Always log out of your account when you finish your Browse session, especially on a shared or public computer. You can do this by clicking the “”Logout”” button in the “”My Account”” menu.
6. Your Rights and Choices
   You have the right to access and update your personal information stored in your account at any time.
   
   You can easily unsubscribe from our marketing mailing lists at any time by clicking the “”unsubscribe”” link at the bottom of our emails.
   
   Contact Us
   For additional details or questions regarding this Privacy Policy, please refer to our full Terms and Conditions or Contact us
   
   Changes to This Policy
   We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the Website after any changes constitutes your acceptance of the new policy.